In this interview Darren Adams from IBM discusses how new technology offers mid-sized firms the chance to take on bigger rivals through the smarter use of technology andcollaboration strategies can be used these days. Darren Adams is currently the Business Unit Leader for the Notes / Domino product family (including Quickr and Sametime) for the UK and Ireland. Darren has been with the Lotus brand for 16 years, starting in technical support and moving to Corporate Sales as a Systems Engineer in 1994. More recently he has held the role of Lotus Technical Sales Manager for IBM North Region, and then headed up the IBM Competitive SWAT team before embarking on his current role. You can view the whole interview on GuruOnline TV for free.